COVID-19 UPDATE: Stimulus Payments

COVID-19 UPDATE: Stimulus Payments

May 22, 2020

The FTC is offering data, tips and resources in their latest blog to help you identify and combat fraud related to COVID-19. Click here to read the full article. 


UPDATE: May 22

YOUR ECONOMIC IMPACT PAYMENT (EIP) CARD: Your Economic Impact Payment Card contains the money you are receiving as a result of the Coronavirus Aid Relief, and Economic Security Act (CARES Act). The EIP Card is sponsored by the Treasury Department's Bureau of the Fiscal Service as part of the US Debit Card Program.  You received this card because you are eligible for an Economic Impact Payment and the IRS does not have your bank account information. 

SETTING UP YOUR EIP CARD: Call 1.800.240.8100 (TTY: 1.800.241.9100). During activation, you will be asked to validate your identity by providing, at minimum, your name, address, and social security number. You will also be asked to create a 4-digit PIN required for ATM transactions and automated assistance and to hear your balance. For your Account security, do not use personal information as your PIN. For cards with more than one name, only the primary Cardholder (listed first on the Card) may activate the card. 

USING YOUR EIP CARD: You can use your Card securely and without a fee to make purchases anywhere VIsa Debit Cards are accepted - in stores, online or over the phone. You can also use your EIP Card to pay bills, get cash back with a PIN debit purchase (where available), and get cash from an in-Network ATMs Nationwide that carry the AllPoint brand. You can also tranfer the funds to your Bank account. 

ATM USE: To find surcharge-free in-network ATMs, use the ATM locator found at You can use your Card to withdraw cash from ATMs. Out-of-Network ATMs will incur a small fee. 

UPDATE: March 31, 2020

Bank of the Valley’s Branch locations continue to be open for business during this time, and our lobbies remain CLOSED until further notice.

Our drive-thrus remain open during regular business hours.

All drive thru hours of operation remain the same, with the exception of our Columbus Branch Location, which will close at 5:00pm until further notice.



Monday – Friday:

Bellwood, David City, Platte Center and Humphrey Branches: 8am-5pm (drive thru only)

Columbus: 7:30am-5pm (drive thru only)


Bellwood, David City and Humphrey Branches: 8am-10:30am (drive thru only)

Platte Center Branch: 9am-11am (drive thru only)

Columbus Branch: 7:30am-11:30am


If you need to schedule an appointment with one of our Loan Officers, please contact them via phone or email at their Branch Location, and they will be happy to assist you.


You can continue to access your account 24/7 online or through our mobile app. If you need assistance with setting up online banking or our mobile app, please feel free to contact us.


We appreciate your patience and understanding during this challenging time, and we invite you to contact us with any questions or concerns.


Best wishes for you, your families, employees and customers