Careers
Careers
Teller/New Accounts
Bank of the Valley has an opening for a Teller/New Accounts role at its Columbus branch. This role will assist customers with financial transactions, including paying out and receiving cash, opening and closing accounts and issuing other negotiable instruments. This role will also answer customer inquiries, resolve complaints, and service ATMs. Most importantly, the incumbent will provide excellent customer service and promote long-term customer relationships. Hours will be between 7:30am and 6:00pm Monday through Friday with rotating Saturday mornings 8:30am – 11:30am.
Essential Functions and Responsibilities
- Assist customers with daily banking transactions including cashing checks, deposits, transferring funds, non-negotiable instruments and loan payments.
- Answer phone calls and assist or transfer customers as needed.
- Sort and distribute mail.
- Balance cash drawer on a daily basis and keep offages to a minimum.
- Balance the vault as assigned.
- Open and close accounts including checking, savings and certificates of deposit.
- Cross sell accounts and products to ensure customer needs are met.
- Process check orders.
- Complete Currency Transaction Reports when needed.
- Balance, maintain and supply ATMs.
- Process deposits from the night depository.
- Research and resolve customer issues.
- Answer customer inquiries concerning accounts, overdrafts, fees, etc.
- Assist customers with opening, closing, or accessing their safe deposit box.
- Accept stop payment requests.
- Understand and comply with banking regulations by following bank policies and procedures.
- Complete all other duties as assigned.
Required Skills
- Excellent verbal, written and phone communication skills.
- Excellent organizational skills, attention to detail and high level of accuracy.
- Must be able to multi-task and organize priorities.
- Ability to work both independently and in a team environment.
- Must maintain a high level of confidentiality.
- Must be able to lift 10-15 pounds at times.
Education and Experience
- High school graduate or equivalent
- Cash Handling experience is a plus
- Bilingual – Spanish and English is a plus
If you would like to apply, please submit your resume to humanresources@bankofthevalley.com.
Schuyler Loan Administrator
Bank of the Valley has a job opening for a Loan Administrator at our Schuyler branch. This position supports our lending staff by requesting loan documents, maintaining loan files and retaining all supporting loan documentation. The Loan Administrator will ensure that all loans and loan documentation is in compliance with regulations and bank policies and procedures. This position will be located at our Schuyler branch. Hours are Monday through Friday 8:00am – 5:00pm.
Essential Functions and Responsibilities
- Work with the Lenders and Processors to finalize pre-closing and post-closing documentation standards verifying that appraisals, flood determinations, title work, government filings, credit reports, process loan closing fees and any other underwriting documentation and checklists have been requested, received and completed to ensure accuracy.
- Ensure flood notice is sent to the customer and flood insurance is in place prior to closing when a loan is secured by real estate located in a Special Flood Hazard Area.
- Ensure that all liens are filed in a timely and accurate manner.
- Work with the lender to determine if collateral needs to be released.
- Assist the lender with gathering information from the borrower and scheduling and conducting loan closings as requested.
- Responsible for maintaining loan files to ensure that all documentation is in the file.
- Save all loan documentation to the bank’s electronic filing system.
- Provide necessary loan documentation to book loans on the bank’s core system.
- Ensure that all loan denials are sent to the applicant to ensure that regulatory deadlines are met.
- Assist the lender with inputting financials into the lending platform and preparing loan memorandums as requested.
- Assist with preparation of loan files and documentation requests for internal and external audits and exams.
- Assist customers with loan transactions, questions and research.
- Perform additional duties and responsibilities as directed.
Required Skills
- Customer service skills.
- Ability to adapt to rapidly changing regulations and enhanced Bank policies and procedures.
- Ability to work both independently and in a team environment.
- Good communication and interpersonal skills.
- Excellent organizational skills.
- Ability to maintain confidentiality at all times.
- Regular and predictable attendance.
- High level of accuracy.
Education and Experience
- High School Diploma or equivalent.
- Previous banking experience is preferred.
If you are interested in applying for this job, please email your resume to humanresources@bankofthevalley.com
Bank of the Valley is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
