Careers
Careers
Part-time Teller
Bank of the Valley has an opening for a Part-time Teller at its Columbus branch. This role will assist customers with financial transactions, including paying out and receiving cash, and issuing other negotiable instruments. This role will also answer customer inquiries, resolve complaints, and service ATMs. Most importantly, the incumbent will provide excellent customer service and promote long-term customer relationships. Hours are Monday through Friday 3:00pm - 6:00pm and every other Saturday morning from 8:30am-11:30am. Additional hours may be available.
Essential Functions and Responsibilities
- Assist customers with daily banking transactions including cashing checks, deposits, transferring funds, non-negotiable instruments and loan payments.
- Answer phone calls and assist or transfer customers as needed.
- Sort and distribute mail.
- Balance cash drawer on a daily basis and keep offages to a minimum.
- Balance the vault as assigned.
- Cross sell accounts and products to ensure customer needs are met.
- Process check orders.
- Complete Currency Transaction Reports when needed.
- Balance, maintain and supply ATMs.
- Process deposits from the night depository.
- Research and resolve customer issues.
- Answer customer inquiries concerning accounts, overdrafts, fees, etc.
- Assist customers with opening, closing, or accessing their safe deposit box.
- Accept stop payment requests.
- Understand and comply with banking regulations by following bank policies and procedures.
- Complete all other duties as assigned.
Required Skills
- Excellent verbal, written and phone communication skills.
- Excellent organizational skills, attention to detail and high level of accuracy.
- Must be able to multi-task and organize priorities.
- Ability to work both independently and in a team environment.
- Must maintain a high level of confidentiality.
- Must be able to lift 10-15 pounds at times.
Education and Experience
- Cash Handling experience is a plus
- Bilingual – Spanish and English is a plus
If you would like to apply, please submit your resume to humanresources@bankofthevalley.com.
